Terms of Use
Who runs Docmend: Docmend (docmend.app) was founded by and is run by Adeel Qureshi. Email: support@docmend.app.
These terms apply when you use docmend.app, its tools and the Docmend Chrome extension (together, “Docmend”). By using Docmend you agree to them. If you don’t agree, please don’t use Docmend.
1. The service
Docmend provides browser-based document, image and video tools and a Chrome extension for reviews and signatures. All tools are free to use, with no usage limits. We may add, change or remove features at any time.
2. Earlier paid plans
Docmend no longer sells paid plans. If you bought Pro earlier, that purchase was made through Lemon Squeezy, our merchant of record, which handles payment, tax, billing, invoices and refunds under its own terms. Your plan keeps working, and you can cancel from the link in your receipt email; cancelling stops future renewals.
3. Your files and content
You keep all rights to the files and content you use with Docmend. You give us only the permission needed to process, store and share them as you ask, for example to create a review link or send a signature request. How we handle your data is described in our privacy policy.
4. Acceptable use
Don’t use Docmend to:
- break any law, or infringe anyone’s copyright, privacy or other rights;
- upload or share malware, illegal content, or content that harasses or deceives others;
- forge signatures or sign documents you are not authorised to sign;
- remove password protection from files you don’t own or have permission to open;
- overload, scrape, reverse engineer or get around the limits or security of the service.
We may suspend or remove access, links or content that break these rules.
5. Electronic signatures
Docmend records signatures and a signing certificate, but you are responsible for deciding whether an electronic signature is suitable and valid for your document and where you are.
6. No warranty
Docmend is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We don’t promise the service will be uninterrupted, error-free, or that conversions will be perfect. Keep your own copies of important files.
7. Limit of liability
To the extent the law allows, Docmend is not liable for indirect, incidental, special or consequential losses, or for lost data, profits or revenue. Our total liability for any claim is limited to the amount you paid for Docmend in the 12 months before the claim, or USD 10 if you paid nothing. Nothing in these terms limits liability that cannot be limited by law.
8. Third-party services
Docmend relies on third-party services such as Lemon Squeezy for payments and providers listed in our privacy policy. Their own terms apply to them. Docmend is not affiliated with Google, Microsoft or Adobe.
9. Changes to these terms
We may update these terms. The date at the top shows the latest version. If you keep using Docmend after a change, the new terms apply.
10. Contact
Questions about these terms: support@docmend.app.