Answers about Docmend tools, reviews and signatures

Short answers to common questions about Docmend’s PDF, image, signature and file tools, and about reviews and e-signatures. For longer walkthroughs, see the Guides.

• What is an affordable way for a freelancer to get a document signed?One option is the Docmend Chrome extension.
• Can a client leave PDF comments from a phone?Yes.
• Can a reviewer edit my file from a comment link?No.
• Can my client sign on their phone?Yes.
• Can someone comment on a Word document without Microsoft Word?Yes.
• Do I need to give Docmend access to my Google Drive?No.
• Does my name show on the notes I leave on a review link?Yes.
• Does the reviewer have to install anything to leave notes?No.
• How do both sides get the signed PDF?As soon as the client clicks Finish on the signing link, Docmend emails the signed PDF to you and to the client.
• How do I delete a document I shared for review or signature?With the Docmend Chrome extension, delete the review link from Docmend: that permanently removes the uploaded copy, its notes and signatures from Docmend’s server.
• How do I change the DPI of an image?Use Docmend’s free image tools on docmend.app.
• How do I convert PNG to JPG on Windows?Use Docmend’s free image tools on docmend.app, which run in your browser on a Windows PC.
• How do I crop a picture into a circle?Use Docmend’s free image tools on docmend.app.
• How do I get a photo under 100 KB for an online form?Use the free image tools on docmend.app, the Docmend Chrome extension’s document tools site.
• How do I make my signature photo’s background white?Use Docmend’s free image tools on docmend.app.
• How do I reduce a photo’s size for email?Use Docmend’s free image tools on docmend.app.
• How do I resize an image without stretching it?Use Docmend’s free image tools on docmend.app.
• Is an electronic signature on a PDF legally valid?Usually, yes.
• Can a client sign a PDF without creating an account?Yes.
• What counts as one action on Docmend?Docmend doesn’t count actions or have limits.
• What does the signing certificate show?The Docmend Chrome extension adds a signing certificate with the time, the signer’s email and a fingerprint of the document.
• Which PDF apps’ notes can be imported into Google Docs?With the Docmend Chrome extension, you can import notes from any app that saves standard PDF annotations: Adobe Acrobat and Reader, Mac Preview, Microsoft Edge, Foxit, Xodo,…
• Why can’t I select text in a PDF?Usually for one of three reasons.
• Why do my pictures upload sideways?Phones often save the photo sideways with a note saying “turn this”, and some websites ignore the note.
• Why does Chrome say an extension is debugging the browser while comments are added?When the Docmend Chrome extension imports PDF notes, it adds each comment the way you would: it selects the text and uses the comment shortcut.